Obsidian 14-Day Price Match and Bulletproof Warranty

The Premium Standard in Confidence & Protection

When you step into Obsidian, you’re not just joining a loyalty programme, you’re unlocking perks that’re designed to protect your purchases, upgrade your experience, and keep you one step ahead of the game.

At Optics Warehouse, we know the thrill of unboxing your new kit, the hours of research before making the right choice, and the frustration when things don’t go to plan. That’s why Obsidian benefits are built to give you something money can’t usually buy: certainty, speed, and trust.

Two of the most powerful perks in Obsidian are:

The 14 Day Sales Price Match Promise - so you’ll never regret buying early.

The Bulletproof Retail Warranty - so you’ll never be left waiting when it matters most.

Together, they give you the confidence to shop boldly, invest wisely, and stay ready for anything.

The 14 Day Sales Price Match Promise

Available on tiers: Cobalt, Bronze, Silver, Gold, Titanium

You know the feeling. You’ve finally taken the plunge on that dream optic, the rifle scope you’ve been eyeing for months, the thermal monocular you couldn’t resist. You hit “Buy Now,” your order arrives, and you’re buzzing with excitement.

But then it happens. A week later, you see the exact same product in our sale, at a lower price. Suddenly, the excitement fades into frustration.

Not anymore.

With Obsidian, you can buy with total confidence thanks to our 14 Day Sales Price Match Promise.

Here’s how it works:

1. Buy any brand new, full-price product from Optics Warehouse.
2. If that same item drops in price and appears in one of our sales within 14 days of your purchase, you’re protected.
3. Simply let us know, and we’ll credit the difference straight into your Optics Warehouse account.

No forms, no drama, no excuses, just a fast, fair promise that means you’ll never lose out for buying early.

This benefit is available to every member from Cobalt right through to Titanium. It’s one of our core commitments to Obsidian members: the moment you join, you’re already shielded from buyer’s remorse.

So go ahead! Buy what you want, when you want it, knowing you’ll always get the best deal.

The Bulletproof Retail Warranty

Available on tiers: Gold, Titanium

There’s nothing worse than gear failure at the wrong time. Imagine this: your thermal monocular develops a fault just days before a planned trip. Normally, you’d have to send it back to us, wait for the manufacturer to inspect it, approve a replacement, and ship it back. That process can drag on for weeks, weeks where you’re left without the equipment you rely on.

But Obsidian plays by different rules.

With the Bulletproof Retail Warranty, available exclusively to Gold and Titanium members, you cut through all the delays.

Here’s what makes it “bulletproof”:

1. If your in-warranty product develops a fault, send it straight back to us.
2. Instead of waiting for the manufacturer process, we’ll immediately ship you a brand new replacement.
3. If the same model is out of stock or discontinued, we’ll work with you to arrange the closest, most suitable alternative, so you’re never left high and dry.

This benefit is all about speed, reliability, and trust. You’re not just buying optics, you’re buying peace of mind, knowing we’ve got your back if things go wrong.

When you’re Gold or Titanium, your gear is covered by the fastest, most protective warranty in the optics world.

Why Obsidian Benefits Are Different

Other retailers talk about customer service. We prove it.

Obsidian benefits aren’t just window dressing. They’re real-world guarantees that protect your wallet, your time, and your equipment.

With the 14 Day Sales Price Match Promise, you’ll never hesitate to buy for fear of missing out on a future sale.

With the Bulletproof Retail Warranty, you’ll never be sidelined by long warranty waits or stuck without your gear when you need it most.

These are not everyday perks. They are exclusive privileges reserved for our Obsidian community—the hunters, the shooters, the professionals, the enthusiasts—who demand more and deserve the best.

Tier Breakdown

Cobalt, Bronze, Silver, Gold, Titanium → 14 Day Sales Price Match Promise

Gold, Titanium → Bulletproof Retail Warranty

The higher your tier, the stronger your protection. At Gold and Titanium, you’re in the elite circle, receiving benefits that most customers can only dream of.