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Optics Warehouse Shipping Policy
Our aim is to ensure that your order arrives as quickly, safely, and cost-effectively as possible.
Note: Shipping charges may incur surcharges for remote locations or heavy items.
Important: All DPD deliveries require a PIN code upon delivery. Read more here.
Couriers




We use DPD, Royal Mail, TNT, and UPS for all UK and international deliveries. Tracking information will be emailed when your order is dispatched.
In-Stock Items
We aim to dispatch in-stock items within 1–2 working days. During peak periods, dispatch may be delayed. For in-person purchases, please call 01803 611 895 to schedule an appointment.
Pre-Order Items
Pre-orders are advance purchases for items not currently in stock. Once restocked, your item will be dispatched within 24 hours. Restock dates may change due to manufacturer lead times.
DPD PIN Code Deliveries
All DPD orders require a PIN code shown to the courier. This is sent via both email and SMS from “Riviera House 3PL”.
- A valid email and phone number must be provided at checkout.
- If you don’t receive your code, check spam/junk folders.
- Delivery will fail without showing the PIN. You’ll need to reschedule.
- More info available here.
International Delivery & Taxes
For orders outside the UK, import duties and taxes may apply. These charges are the buyer’s responsibility. Customs inspections may also result in opened packages.
Please include your Tax/National Insurance Number in the "Customer Notes" section at checkout if ordering internationally.
Countries We Ship To
Republic of Ireland
Germany
USA
Canada
Australia
New Zealand
Norway
Sweden
Finland
Belgium
Hungary
Denmark
France
Spain
Slovakia
Slovenia
Estonia
Romania
Latvia
Poland
Italy
Netherlands
Switzerland
Austria
Portugal
Czech Republic
If your country isn’t listed, contact us at sales@opticswarehouse.co.uk. We’re adding more soon.
Need Help?
Call us on 01803 611 895 or email sales@opticswarehouse.co.uk
Delivery Rates & Times
Delivery costs and times shown are estimates and may differ depending on your specific order or location. Accurate delivery costs will always be shown in the checkout when purchasing your item.
Order Value | Weight | Cost | Delivery Time |
---|---|---|---|
£0–250 | 0–1kg | £4.50 | 1–2 Working Days |
£0–250 | 1.01–30kg | £7.50 | 1–2 Working Days |
£250+ | 0–30kg | £7.50 | 1–2 Working Days |
All | 30kg+ | £30.00 | 1–2 Working Days |
Weight | Cost | Delivery Time |
---|---|---|
0–2kg | From £4.95 | 2 Days |
2.01–30kg | From £18.95 | 2 Days |
30kg+ | From £120.00 | 2 Days |
Order Value | Weight | Cost | Delivery Time |
---|---|---|---|
£0–350 | 0–2kg | From £17.95 | 5 Days |
£350–1500 | Up to 30kg | From £24.95 | 5 Days |
£1500+ | Up to 30kg | From £34.95 | 5 Days |
Order Value | Cost | Delivery Time |
---|---|---|
£0–350 | £42.50 | 5–10 Days |
£350–1000 | £79.95 | 5–10 Days |
£1000+ | £89.95 | 5–10 Days |
Finance is provided by Omni Capital Retail Finance Ltd which is a credit provider/lender. Optics Warehouse does not receive payment for introducing customers to Omni Capital Retail Finance. Omni Capital Retail Finance Ltd finance options are subject to individual status; terms and conditions apply. Omni Capital Retail Finance Ltd is registered in England and Wales with company number 7232938. Registered address: 10 Norwich Street, London, EC4A 1BD.
Authorised and regulated by the Financial Conduct Authority, Firm Reference Number: 620615.