OPTICS WAREHOUSE POLICY

Our aim is to ensure that your order arrives with you as soon as possible and in the safest, most cost-effective means. 

Please Note: Shipping charges may be subject to additional surcharges if out of area or over weight restrictions.

Please Note: DPD SHIPMENTS REQUIRE THE CUSTOMER TO SHOW A PIN CODE ON DELIVERY - READ MORE: HERE

COURIERS

We use DPD , RoyalMail, TNT  and UPS courier services for all our orders whether dispatching to the UK or International. As soon as your order has been dispatched you will receive an email with your unique tracking number.

IN-STORE ITEMS

These are items that we have in-stock and will be sent out for delivery as soon as possible. We aim to dispatch all orders within 1-2 working days, but during busy periods dispatch may be delayed by a day or so. If you would like to purchase the item in person then please call ahead to arrange an appointment: 01803 611 895.

PRE-ORDER ITEMS

These are usually items that are going to be out-of-stock for a number of weeks or are in short supply. By purchasing a Pre-Order Item you are in effect paying a deposit for your goods. As soon as the item is back in stock yours will be dispatched within 24 hours where possible. Please see individual product pages for current back-in-stock dates. In rare occasions, these dates can be changed by the manufacturers so we recommend staying in contact with Optics Warehouse depending on the product lead time.

INTERNATIONAL DELIVERY & TAXES

In addition to the above information If your delivery address is outside of the UK you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country. Optics Warehouse advises each customer to contact their local customs office for further information if they are in any way unsure of local duties or liabilities. Cross border shipments are subject to opening and inspection by customs authorities which means some packages may be opened and re-sealed.

NEED HELP?

If you require any further assistance, please call us on 01803 611 895 or email sales@opticswarehouse.co.uk

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DPD SHIPMENTS:

WE ARE NOW ABLE TO SHIP TO THE COUNTRIES BELOW! 

17.12.2021

Republic of Ireland

Germany

USA

Canada

Australia

New Zealand

Norway

Sweden

Finland

Belgium

Hungary

Denmark

France

Spain

Slovakia

Slovenia

Estonia

Romania

Latvia

Poland

Italy

Netherlands

Switzerland

Austria

Portugal

Czech Republic (Czechia)

(MORE TO BE ADDED SHORTLY) - Please contact: sales@opticswarehouse.co.uk if your country isn't here. 

We are hoping to increase our list of countries soon and will update you as soon as we can.

Thank you for your patience.

Please Note: For orders outside of the UK, please provide your Tax/National Insurance Number in the Customer Notes section.
International orders may be subject to additional charges set by the courier.

COVID-19 & OPW SHIPPING UPDATE:

FOR MORE INFORMATION REGARDING OPTICS WAREHOUSE AND COVID-19 CLICK HERE

PLEASE NOTE: Due to reasons beyond our control, as of 23.11.20, all high-value items will be dispatched via UPS or TNT (and not DPD).

SHIPPING RATES & TIME ESTIMATES (see below)