Charging Your Alpex Units: What You Need to Know

Charging Your Alpex Units: What You Need to Know

When charging your HIKMICRO Alpex 4K, it’s important to understand how the power system works to avoid confusion in the field.

Internal vs External Battery

The Alpex 4K powers on using its internal battery only. The external battery does not activate the unit when switched on.

Once the internal battery becomes low, the device will automatically switch over to the external battery. When the low battery warning appears on the screen, please note that it can take up to one hour for the external battery to kick in. This is normal behaviour, as the unit only changes over once the internal battery reaches a specific low level.

Charging the Internal Battery

To properly charge the internal battery:

• Always use the provided HIK USB charging cable

• These cables are specifically designed for HIK units

• Standard USB leads may not charge the unit correctly or consistently

Plug the unit in using the correct USB cable and allow it to charge for 6–8 hours to ensure a full and healthy charge.

Final Tip

If your Alpex appears slow to switch to the external battery, don’t worry - this is part of the unit’s normal power management system and helps protect battery life.

For best performance, always charge fully before use and keep the correct HIK charging lead with your kit.

If you notice that you are not getting the full battery life out of your Alpex it is recommended that you reset the battery. This is essentially a very long charge. Remove the external battery and place the Alpex on charge directly from the mains for a minimum of 10 hours. This solves 90% of battery issues.

To stop the battery draining while in storage remove the external battery.

Do not charge the internal battery with the external battery fitted.